Justyna Hietala is Senior Design Engineer specializing in technical documentation, with over 10 years of experience across various areas of documentation. She has previously worked on operating and maintenance instructions for a range of machines in the metal industry and now works in the metrology and calibration industry.

She has been responsible for migration to DITA, designing the information architecture, and developing a publishing environment based on DITA-OT, including customized plugins using XSLT and XSL-FO.  She works with a Docs-as-Code approach to ensure efficient, maintainable, and scalable documentation workflows.

Currently, she supports product releases by working with DITA, including content creation, manual updates, translation management, and maintaining the publishing environment.

Justyna has also presented at international documentation events, including DITA Europe, DITA-OT Day, and TC World. Currently exploring AI in technical writing—curious, with a critical eye, and learning one prompt at a time.